Prior to the build starting in 2012, EDF Energy Renewables selected MHW to provide community liaison and stakeholder communications support. Working alongside the Teesside project management team and EDF ER's London-based corporate affairs department, we ensured that a proactive programme of information was put in place covering all key construction events.
The 27-turbine project had complex engineering and logistical challenges, with the construction team operating out of the Port of Hartlepool and offshore works being subject to the vagaries of weather and sea conditions.
Througout the construction period local residents were directly informed of imminent works and any short term issues that might arise. A special Freephone was established to answer calls, queries and requests for information. MHW also created a project website, outlining the development and giving regular updates on progress. The site promoted the Freephone and also provided visitors with an enquiry e-form.
A highly responsive press office function was put in place to deal with issues and concerns raised by both the local media and specialist trade press covering the renewables sector.
As part of the special arrangements associated with the new wind farm, and ahead of completion of the project, MHW also set up a local community benefit fund to assist projects, events and organisations in the Teesside area.
Following completion of the wind farm in the summer of 2013, MHW continues to work on the project, handling ongoing communications and local community activities.
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